3rd Annual Patient Experience & Engagement Summit

the central theme of “Empowering Patients, Transforming Care & Reclaiming the Value of Healthcare and Rebuilding Trust” 

The 3rd Annual Patient Experience and Engagement Summit, will be revolving around the central theme of “Empowering Patients, Transforming Care & Reclaiming the Value of Healthcare and Rebuilding Trust” with Cedars Sinai as our Lead Partner.

This summit will provide an excellent opportunity for healthcare professionals, patients, and industry leaders to learn from each other and work together to create a more patient-centred healthcare system.



Keynote Presentation: Collaborating for Success: Implementing Visitor Welcoming Systems

Panel Discussions: Opening Panel: “Rebuilding Trust in Healthcare: Strategies for a Post Covid World”

Rebuilding Trust: Rethinking the Fundamentals of Healthcare”

Fireside Chat: Creating a Culture of Inclusion: Strategies for Building Belonging in Your Organization”

Special Remark: Empowering Physicians to Lead the Patient Experience Journey

PRESENTERS AND PANELISTS:

• Gaurav Loria - Group Chief Quality Officer & Head Operations and Service Excellence, Senior Vice President | Apollo Hospitals Group


• Joyce K. Nazario - Patient Experience Excellence Head | Metro Pacific Health


• Dr KOH Hau-Tek - Deputy Chief Medical Officer | Jiahui Health


• Alan Forbes - Chief Executive Officer | Patient Experience Group


• Dr Chatchai Arthur Yachantha - Chief Patient Experience Officer | Bumrungrad International Hospital


• Dr Kamal Amzan - Chief Executive Officer | Gleneagles Hospital Medini Johor


• Wallace Wong - Head, Ambulatory Care | IHH Singapore

• Sichon Luerithiphong - Assistant Director at Faculty of Medicine | Siriraj Hospital