4th Annual Patient Experience Excellence Congress, is all set to be hosted in Riyadh, revolving around the central theme of "Voices Unite: Empowering Patient in Saudi’s Healthcare Transition."
This In-Person event will build on the success of previous editions and continue to focus on transforming healthcare for the future. This year, program will lean more towards understanding experience touch points, the innovation required to break down silos and reinvent pain points.
The Kingdom’s commitment to healthcare is evident from the allocation of over $50.4 billion (SR189 billion) for the year of 2023 Health and Social Development. [Saudi Budget Plan 2023]
One of the key areas of focus in the Saudi Vision 2030 program is improving patient experience and outcomes.
The government has launched several initiatives aimed at enhancing patient-centred care and empowering patients to take an active role in their healthcare.
EVENT HIHLIGHTS:
• 2-Days of Conference
• 1- Day of Certified Workshops
• CME Accreditation for participating medical professionals
• Poster Presentation Competition
• Showcase your products/services directly to top decision-makers of the region.
• Network with over 300 C -level professional and build lasting business relations.
• Live Demos | 1-1 Business Meeting
• Branding and promotion opportunity to deepen marketing and company recognition
SCIENTIFIC COMMITTEE:
• Abdulrahman Almalky, Deputy General Director – Patient Experience - Ministry of Health (Saudi Arabia)
• Dr. Abeer AlSubait, Deputy Executive, Director of Corporate Quality and Patient Safety and Patient Experience - Ministry of National Guard Health Affairs (Saudi Arabia)
• Eman Alturaiki, Service Excellence Director - Council of Health Insurance (Saudi Arabia)
• Danny Hage, Senior Advisor – Customer Experience - Council of Health Insurance (Saudi Arabia)
• Adel Alshabaan, Managing Director – Health.Links powered by Press Ganey
• Naseem Almulla, Director Customer Experience – Council of Health Insurance, Saudi Arabia
SPONSORS AND PARTNERS:
• Co-Hosting Partners: Council of Health Insurance | Riyadh First Health Cluster
• Lead Partner: Cedars Sinai
• Diamond Partner: Dallah Hospitals
• Platinum Partner: Kuwait Hospital | GILEAD
• Patient Care Partner: Curam by Merative
• Gold Partner: Davita
• Knowledge Partner: Health Links, Powered by Press Ganey
• Associate PX Partner: King Hussein Cancer Foundation | King Hussein Cancer Center
• Exhibiting Partners: Unified Health Net | ELSEVIER
• Associate Partners: : Cleveland Clinic Abu Dhabi | Cleveland Clinic and more
Venue
Ar Riyad
Organizer
BII WORLDIndustrial sectors
Dental Medicine, Dental Technology, Medical Engineering, Health, Pharmaceuticals, Care
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Hardware, Tools
Hotel and Catering, Shop Fittings
Household Goods and Appliances, Ceramics, Glassware
Industrial Equipment, Maintenance
Information and Communication Technology, Software
Laboratory Technology, Biotechnology
Leather Processing and Shoe Machinery
Leather, Leather Goods, Shoes
Leisure, Hobby, DIY
Lighting, Lighting Technology
Logistics, Conveyance and Storage Technology
Medical Engineering, Health, Pharmaceuticals, Care
Metalworking, Welding Technology
Mining, Geodesy, Geoinformation
Music (Instruments, Licences)
Nursery Equipment, Childrens Clothing
Office Equipment and Supplies
Oil Gas
Ophthalmic Optics
Paper and Printing Industry, Media Production
Photography, Film (Technology, Licences)
Plastic and Rubber Processing
Plumbing, Heating, Air Conditioning, Refrigeration and Ventilation Technology
Safety, Security, Disaster Control
Shipbuilding, Port Machinery, Offshore Engineering
Sporting Goods
Subcontracting
Surface Treatment Technology
Teaching and Learning Aids, Further and Continuing Education, Business Start-up, Human Resources Development
Technical Optics, Laser Technology
Technologies, Inventions, Innovations
Textile and Clothing Machinery, Textile Cleaning
Textiles (Clothing and Home Textiles, Technical Textiles)
Tourism
Toys, Games, Computer Games
Trade Fairs for Capital Goods
Trade Fairs for Consumer Goods
Trade Fairs, Congresses and Events, Event and Stage Technology
Transport and Traffic
Tube, Wire
Vehicles (Cars, Commercial Vehicles, Motorcycles, Caravans, Parts and Accessories)
Woodworking, Furniture Production
World Expositions
General service trade fairs
Service companies
Other
Scientific research, Science
Clean technology
Coatings
Packaging, Packaging technology, Printing, Printing technology
Mechanical engineering, machine tools, tools
Recently submitted exhibition applications
2—4 July 2025
Thailand, Bangkok
Energy (conventional and renewable)
Industrial Equipment, Maintenance
Industrial Equipment, Maintenance
10—12 October 2025
Turkmenistan, Ashgabat
Dental Medicine, Dental Technology
Medical Engineering, Health, Pharmaceuticals, Care
Medical Engineering, Health, Pharmaceuticals, Care