The stage is set to ignite at the Patient Experience Summit - West KSA, taking place in Jeddah, Saudi Arabia from December 4th to 5th, 2023. This is a premier conference dedicated to enhancing patient experience within healthcare organizations. This will bring together renowned experts, thought leaders, and stakeholders to delve into the crucial topic of patient experience.
By attending the Patient Experience Summit West, you will acquire valuable knowledge and strategies to create a unique and exceptional patient experience within your organization. This summit offers the potential for transformative change in your approach to patient care.
This summit has meticulously crafted its event program based on the genuine on-the-ground requirements, as outlined by the Event's Scientific Committee:
• Eman Alturaiki – Service Excellence Director | Council of Health Insurance, Saudi Arabia
• Danny Hage – Senior Advisor – Customer Experience | Council of Health Insurance, Saudi Arabia
• Adel Alshabaan – Managing Director | Health Links powered by Press Ganey
• Abeer Al Subait - Deputy Executive, Director of Corporate Quality and Patient Safety and Patient Experience | Ministry of National Guard Health Affairs Saudi Arabia
Central Themes:
Developing the Next Generation of Leaders & Innovative Leadership Techniques to Improve Patient Experience
Finding the Future of Healthcare Delivery: The Role of Smart Hospitals
Transforming Next-Generation PX with Effective Communication and Patient Involvement
Significant Role of Business Transformation to Enhance the Patient Experience
Co-Creating Patient Journey: Fulfilling Long-Term Needs and Optimising Support Programmes
Driving Organisational Improvement by Leveraging Patient Experience
Enhancing Your Value Proposition in Patient Experience
Developing a Strong Culture of Patient Experience & Priorities for Patients, Vendors, and Providers
Healthcare Humanism Advancement: The Value of Empathy
Venue
Jeddah
Organizer
BII WORLDIndustrial sectors
Medical Engineering, Health, Pharmaceuticals, Care
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Plumbing, Heating, Air Conditioning, Refrigeration and Ventilation Technology
Safety, Security, Disaster Control
Shipbuilding, Port Machinery, Offshore Engineering
Sporting Goods
Subcontracting
Surface Treatment Technology
Teaching and Learning Aids, Further and Continuing Education, Business Start-up, Human Resources Development
Technical Optics, Laser Technology
Technologies, Inventions, Innovations
Textile and Clothing Machinery, Textile Cleaning
Textiles (Clothing and Home Textiles, Technical Textiles)
Tourism
Toys, Games, Computer Games
Trade Fairs for Capital Goods
Trade Fairs for Consumer Goods
Trade Fairs, Congresses and Events, Event and Stage Technology
Transport and Traffic
Tube, Wire
Vehicles (Cars, Commercial Vehicles, Motorcycles, Caravans, Parts and Accessories)
Woodworking, Furniture Production
World Expositions
General service trade fairs
Service companies
Other
Scientific research, Science
Clean technology
Coatings
Packaging, Packaging technology, Printing, Printing technology
Mechanical engineering, machine tools, tools
Recently submitted exhibition applications
2—4 July 2025
Thailand, Bangkok
Energy (conventional and renewable)
Industrial Equipment, Maintenance
Industrial Equipment, Maintenance
10—12 October 2025
Turkmenistan, Ashgabat
Dental Medicine, Dental Technology
Medical Engineering, Health, Pharmaceuticals, Care
Medical Engineering, Health, Pharmaceuticals, Care