The stage is set to ignite at the Patient Experience Summit - West KSA, taking place in Jeddah, Saudi Arabia from December 4th to 5th, 2023. This is a premier conference dedicated to enhancing patient experience within healthcare organizations. This will bring together renowned experts, thought leaders, and stakeholders to delve into the crucial topic of patient experience. 


By attending the Patient Experience Summit West, you will acquire valuable knowledge and strategies to create a unique and exceptional patient experience within your organization. This summit offers the potential for transformative change in your approach to patient care.


This summit has meticulously crafted its event program based on the genuine on-the-ground requirements, as outlined by the Event's Scientific Committee:


• Eman Alturaiki – Service Excellence Director | Council of Health Insurance, Saudi Arabia


• Danny Hage – Senior Advisor – Customer Experience | Council of Health Insurance, Saudi Arabia


• Adel Alshabaan – Managing Director | Health Links powered by Press Ganey


• Abeer Al Subait - Deputy Executive, Director of Corporate Quality and Patient Safety and Patient Experience | Ministry of National Guard Health Affairs Saudi Arabia


Central Themes:


Developing the Next Generation of Leaders & Innovative Leadership Techniques to Improve Patient Experience


Finding the Future of Healthcare Delivery: The Role of Smart Hospitals


Transforming Next-Generation PX with Effective Communication and Patient Involvement


Significant Role of Business Transformation to Enhance the Patient Experience


Co-Creating Patient Journey: Fulfilling Long-Term Needs and Optimising Support Programmes


Driving Organisational Improvement by Leveraging Patient Experience


Enhancing Your Value Proposition in Patient Experience


Developing a Strong Culture of Patient Experience & Priorities for Patients, Vendors, and Providers


Healthcare Humanism Advancement: The Value of Empathy

Venue

Jeddah

Organizer

BII WORLD

Among exhibitors

Similar exhibitions

31.10 — 04.11 2026
China, Guangzhou
Clothing, Fashion, Accessories
Food, Beverage and Luxury Foodstuff
Leather, Leather Goods, Shoes
Medical Engineering, Health, Pharmaceuticals, Care
Office Equipment and Supplies
Textiles (Clothing and Home Textiles, Technical Textiles)
Trade Fairs for Consumer Goods
2—3 November 2026
United Arab Emirates, Dubai
Medical Engineering, Health, Pharmaceuticals, Care
2—4 November 2026
Russia, Moscow
Garden and Pet
Medical Engineering, Health, Pharmaceuticals, Care
4—5 November 2026
United Kingdom, London
Medical Engineering, Health, Pharmaceuticals, Care
Technologies, Inventions, Innovations
4—5 November 2026
Albania,
Medical Engineering, Health, Pharmaceuticals, Care
5—10 November 2026
China, Shanghai
Aerospace Airport Construction
Agriculture ,Forestry, Landscape Gardening, Fisheries, Livestock Farming
Clothing, Fashion, Accessories
Construction Technology, Materials and Equipment, Interior Fittings
Design Services
Financial and Insurance Services, Real Estate, Export Promotion
Food Processing and Packaging Machinery
Food, Beverage and Luxury Foodstuff
Furniture, Interior Design
Industrial Equipment, Maintenance
Information and Communication Technology, Software
Medical Engineering, Health, Pharmaceuticals, Care
Subcontracting
Teaching and Learning Aids, Further and Continuing Education, Business Start-up, Human Resources Development
Textiles (Clothing and Home Textiles, Technical Textiles)
Tourism
Trade Fairs for Capital Goods
Trade Fairs for Consumer Goods
Transport and Traffic
Vehicles (Cars, Commercial Vehicles, Motorcycles, Caravans, Parts and Accessories)
6—7 November 2026
United Arab Emirates, Dubai
Medical Engineering, Health, Pharmaceuticals, Care
Teaching and Learning Aids, Further and Continuing Education, Business Start-up, Human Resources Development
11—13 November 2026
China, Hangzhou
Dental Medicine, Dental Technology
Laboratory Technology, Biotechnology
Medical Engineering, Health, Pharmaceuticals, Care
11—11 November 2026
Russia, Vladivostok
Medical Engineering, Health, Pharmaceuticals, Care

Recently submitted exhibition applications

17—19 March 2027
Thailand, Bangkok
Electrical Engineering, Electronics
Energy (conventional and renewable)
8—10 May 2027
China, Guangzhou
Construction Technology, Materials and Equipment, Interior Fittings
Floorings
Furniture, Interior Design